Yahoo Reviews

Aloha Kakou:

TripAdvisor.com is not the only website that offers reviews. Here's what they're saying about us on Yahoo:

http://travel.yahoo.com/p-hotel-345269-outrigger_maui_eldorado_condominiums-i

Now in Korean!

Aloha Kakou:


You never know who is saying what about you. Here's a Korean language blog mentioning the Outrigger Maui Eldorado.


Unless you have a Korean language pack installed on your computer and you can read that language, you'll have to click on the "Translate" button to see what they're actually saying .


http://kr.blog.yahoo.com/kjdetter/7787

A Different Review Site

Aloha Kakou:

IgoUgo.com is a site similar to TripAdvisor.com, where guests can post hotel reviews. Here's what they had to say about the Outrigger Maui Eldorado:

http://www.igougo.com/lodging-reviews-b164649-Lahaina-Outrigger_Maui_Eldorado.html

Responses Key To Reviews

Aloha Kakou:

Guests won't always let you know about their experience here at the Outrigger Maui Eldorado. Sometimes, they'd rather keep quiet until they post a review on TripAdvisor.com or a similar website.

While I have been reading these reviews for quite a while, it is only this year that I have begun to respond which is somewhat rare, according to this article.

Negative reviews can help improve the property, but only if we are willing to take the time to understand that the guest is giving us constructive criticism.

http://www.usatoday.com/travel/hotels/2010-03-23-businesstravel23_ST_N.htm

TripAdvisor Reviews - Real Or Imaginary?

Aloha Kakou:

Some time ago, I had discussed the accuracy of reviews on sites like TripAdvisor.com, where people can leave what amount to anonymous reviews, saying whatever they like.

Some hotels actually solicit these reviews and some of the less scrupulous advise guests what to say.

While I have considered asking guests to post a review to TripAdvisor.com (in their own words, after they've checked out, of course!), I am still of a mind to believe there is something at least slightly tawdry about this practice. What do you think?

http://seattletimes.nwsource.com/html/travel/2011289056_webtroubleshooter08.html