Saturday, October 24, 2009

Eight Hundred Pound Gorilla

Aloha Kakou:

You may be interested in reading about this new tack being taken by Expedia. It would seem that Expedia is trying to exact promises from hotel companies for them to remain on Expedia's web site. Those promises include exclusive rates, last room availability and penalties to properties who do not use Expedia 100% of the time. The latest player in this saga, Choice Hotels, would not agree to Expedia's egregious terms and thus Expedia has deleted all of Choices properties from their web site.

How this will play out in the future is any one's guess but I can advise you that Outrigger Hotels has had a long history of rate transparency. Each one of our wholesale partners receives the same net rates. Our retail rates are the same, no matter which channel guests book through. Rate parity and transparency is the only way to go to be fair to the guests and to all of the wholesalers. How those wholesale partners choose to make their money is then up to them.

http://www.hotelsmag.com/article/CA6702525.html?nid=3457&rid=14377667

No comments: