Ask And Ye Shall Receive

Aloha Kakou:

While we do not offer free upgrades at the front desk, articles like this unfortunately lead guests to believe that they just have to ask. The article does mention that smiling and being nice go a long way (that's pretty much true for any situation involving an interaction with another person, no?).

http://information.travel.aol.com/news-and-tips?ncid=AOLCOMMtravdynlprim0429