Tuesday, March 9, 2010

TripAdvisor Reviews - Real Or Imaginary?

Aloha Kakou:

Some time ago, I had discussed the accuracy of reviews on sites like TripAdvisor.com, where people can leave what amount to anonymous reviews, saying whatever they like.

Some hotels actually solicit these reviews and some of the less scrupulous advise guests what to say.

While I have considered asking guests to post a review to TripAdvisor.com (in their own words, after they've checked out, of course!), I am still of a mind to believe there is something at least slightly tawdry about this practice. What do you think?

http://seattletimes.nwsource.com/html/travel/2011289056_webtroubleshooter08.html

1 comment:

Anonymous said...

Go ahead and solicit reviews from guests if you think they've had a good stay. You can bet your competitors are doing it, so why put yourself at a disadvantage?

TA's just like any another listing site these days, with all its advertising, paid listings and links to Expedia et al - anyone with any common sense takes it with a pinch of salt. ;)